Refunds & Returns
Firstly we would like to say you can feel free to purchase with absolute confidence - We provide a great system to exchange products.
Our policy lasts 14 days from receipt. If 14 days have passed since your order was received, unfortunately, we can’t offer you an exchange. Most of our items are of intimate nature and do have close skin contact and as such, we need to be fair and firm with our return policy.
To be eligible for an exchange, your item must be unused and in the same condition that you received it. It should be free of markings or stretch marks. It will help to also be in the original packaging with original tags attached.
Additional non-returnable items:
Intimate items that clearly show signs of wear. Orders which are incorrect sizes are not eligible for refund, but are eligible for exchange.
To complete your return, we require a receipt or proof of purchase. Usually, your order number is sufficient.
Our policy lasts 14 days from receipt. If 14 days have passed since your order was received, unfortunately, we can’t offer you an exchange. Most of our items are of intimate nature and do have close skin contact and as such, we need to be fair and firm with our return policy.
To be eligible for an exchange, your item must be unused and in the same condition that you received it. It should be free of markings or stretch marks. It will help to also be in the original packaging with original tags attached.
Additional non-returnable items:
Intimate items that clearly show signs of wear. Orders which are incorrect sizes are not eligible for refund, but are eligible for exchange.
To complete your return, we require a receipt or proof of purchase. Usually, your order number is sufficient.
Please send your item(s) back to our warehouse with a completed
return form so we can process your refund or credit.
return form so we can process your refund or credit.
CURVE SCULPTING
C/O Direct Mail Corporation
26 Dougharty Road
Heidelberg West
VIC 3081
Australia
C/O Direct Mail Corporation
26 Dougharty Road
Heidelberg West
VIC 3081
Australia
Please note we’re unable to facilitate exchanges due to frequent changes in stock levels/product selling out - if you require a different size, colour or alternative item(s), we suggest that you repurchase the item/size you want to exchange for (so you don’t miss out) and return your original order for a refund or credit.
Return shipping is at the cost of the customer and is non-refundable.
We recommend returning your item(s) through traceable mail, as Curve Sculpting cannot issue a refund on item(s) that is not received.
We also recommend that customers ask for proof of postage at the time of posting a return item(s) - please refer to our Terms of Service page for more information.
Return shipping is at the cost of the customer and is non-refundable.
We recommend returning your item(s) through traceable mail, as Curve Sculpting cannot issue a refund on item(s) that is not received.
We also recommend that customers ask for proof of postage at the time of posting a return item(s) - please refer to our Terms of Service page for more information.